Help Center Export is a Zendesk-approved app that integrates with any Zendesk help center and helps the customers with these tasks: Export all your articles and any meta-data: title, section, link, labels, updated time. Export all references to internal and external docs. Detect and export broken links and images for each article. In order to check for broken links the app is using a bot that attempts to access each link present in help center articles and check the response for errors.

At a glance

Operator: Swfiteq Ltd
Type: Monitoring

How Centinel checks it

User agent: The request calls itself this crawler. Anyone can send the same string.

Swifteq Link Checker publishes nothing Centinel can check a source against, so a match reports the name and leaves the source unconfirmed. The match tokens, verification domains, and address feeds are not published here.

Allowing or blocking it

The crawler object in the /validate response sets access_allowed to true only for a verified source that your tenant allowlists. A policy rule can allow or block this crawler by its category, Monitoring.

Back to the crawler catalog